eBay FAQ Guide

Wondering how eBay works? Whether you're new or an experienced buyer/seller, we've got all your questions covered in our comprehensive FAQ.

What is eBay?

eBay is a global online marketplace where you can buy and sell a wide range of items, from electronics and fashion to collectibles and more. With millions of active buyers and sellers, it's a vibrant community connecting people worldwide.

How do I buy on eBay?

To buy on eBay, simply search for the item you want, browse through the listings, and click on the product to view more details. Once you're ready, click "Buy it now" or "Add to cart" to finalize your purchase.

How do I sell on eBay?

To sell on eBay, create a seller account, list your items with details like prices and shipping options, and set up your store. After an item sells, ship it to the buyer and receive payments securely through eBay.

How much does it cost to sell on eBay?

eBay charges listing fees, final value fees (based on the item price), and optional fees for services like promoted listings. Fees depend on the type of item and its sale price.

How do I get paid for my sales on eBay?

eBay Payments is the method used for payments. Buyers can pay using credit cards, PayPal, or other payment methods, and the funds are deposited directly into your bank account.

How do I ship items to buyers on eBay?

You can choose your preferred shipping carrier, set your shipping rates, and print shipping labels directly from eBay. Shipping policies are customizable.

What should I do if I have a problem with a transaction?

If you encounter any issues with a purchase or a dispute with a buyer, you can reach out to eBay's customer support team for assistance in resolving the matter.